Door-To-Door 
 Specials Departure Codes 
THE BOWEN EXPERIENCE
 

DOOR TO DOOR COACH HOLIDAYS.....

OUR DOOR TO DOOR WON’T COST YOU MORE

Going from strength to strength, our revolutionary home collection service has proved to be a real winner!

Why Door to Door?  It’s really important to us that we provide you with the best service possible. After listening to customer feedback we learned that one aspect of a traditional coach holiday which you found a little frustrating was the number of departure points and interchanges, and any resulting delays which could occur. So, we drew up a new blueprint for coach tour operation tailored to meet your needs.

Subject to you living within the areas shown on the maps below, one of our fleet of people carriers will collect you from your door at the start of your holiday and return you back there after you have left your coach at the end, thus avoiding the hassle of getting yourself and your luggage to and from a coach pick-up point.

Completely controlled in-house, our Door to Door Home Collection service is available to passengers with postcodes in the following areas:

COLLECTION AREA 1 Bowens West Midlands Region

Completely controlled in-house, our Door to Door Home Collection service is available to passengers with postcodes in the following areas:

POSTCODE B:
All B postcodes
POSTCODE CV:
CV1 – 13 inclusive and CV31, 32 and 34**
POSTCODE DY:
All DY postcodes with the exceptions of DY12 and 14
POSTCODE LE:
LE 9 & LE10
POSTCODE ST:
ST16, 17 and 19
POSTCODE WS:
All WS postcodes
POSTCODE WV:
All WV postcodes with the exceptions of WV15 and 16

Please note that if you live in the Bewdley, Southam & Stratford-upon-Avon area you may be eligible for our Door to Door service – please ask.
** NB: Customers living in postcode areas CV21-23 inclusive should refer to the Yorks & Jeffs Summer programme

COLLECTION AREA 2 Nottingham City Coaches East Midlands Region

Completely controlled in-house, our Door to Door Home Collection service is available to passengers with postcodes in the following areas:

POSTCODE LE:
LE 1 – 6 inclusive, LE 11 & 12, LE 18 &19 and LE 65 & 67
POSTCODE DE:
DE 1, 3, 7 & DE 11 – 15 inclusive, DE 21 - 24 inclusive, DE55, 56, 65 & DE 72 – 75 inclusive
POSTCODE NG:
NG1 – 12 inclusive and NG16

Passengers from outside the Door to Door catchment area are still very welcome, and can be collected from recognised joining points within the area, such as Bus Stations - once again, our Reservations Team will be pleased to advise you.
Yorks Jeffs Area Map

POSTCODE CV:**
CV21 to 23 inclusive
POSTCODE LE:**
LE16
POSTCODE MK:
All MK postcodes with the exception of MK44 and 45
POSTCODE NN:
All NN postcodes
POSTCODE OX:
OX 1-5 inclusive, 7, 14, 15, 16, 17, 20 and 25 – 29 inclusive

** Customers with other CV and LE postcodes should refer to the Bowens tour programme
Please note that if you live in the Lutterworth area you may be eligible for our Door to Door service – please ask.

Passengers from outside the Door to Door catchment area are still very welcome, and can be collected from recognised joining points within the area, such as Bus Stations - once again, our Reservations Team will be pleased to advise you.

HOW DOES IT WORK? (BOWENS, JEFFS, NCC, & YORKS HOLIDAYS ONLY)
For Applebys Holidays see below

CHECK YOUR DEPARTURE CODE Listed in the holiday price panels is a departure code, numbered. We will collect you from your home within the times outlined below:
DEPT CODE
  
HOME COLLECTION TIME
TOUR DEPARTURE TIME
1
 (previously codes A, B, C, D, E)
05.00 - 08.00
06.30 - 08.30
2
 (previously codes F, G, H, I, J)
07.30 - 10.30
09.00 - 11.00
3
 (previously codes K, L, M, N, O)
10.00 - 13.00
11.30 - 13.30
 
Winter 2011/2012 Departures
A
05.00 - 06.00
06.30
B
05.30 - 06.30
07.00
C
06.00 - 07.00
07.30
D
06.30 - 07.30
08.00
E
07.00 - 08.00
08.30
F
07.30 - 08.30
09.00
G
08.00 - 09.00
09.30
H
08.30 - 09.30
10.00
I
09.00 - 10.00
10.30
J
09.30 - 10.30
11.00
K
10.00 - 11.00
11.30
L
10.30 - 11.30
12.00
M
11.00 - 12.00
12.30
N
11.30 - 12.30
13.00
O
12.00 - 13.00
13.30
Night Departures
P
20.00 - 21.00
21.30
Q
21.00 - 22.00
22.30
R
21.30 - 22.30
23.00
S
Cambridge Services 
  00.45*


Please note that EXACT Home Collection Times will be notified with Travel Tickets, approximately two weeks prior to departure.

*The brochure day of departure is based upon the evening home collection time and not the tour departure time

Times may be subject to alteration due to changes in operating requirements.
Applebys area map

POSTCODE LN:
LN1-13
POSTCODE DN:
DN9, DN10, DN15-22inclusive and DN31-41 inclusive
POSTCODE HU:**
HU1-10 inclusive HU13-17 inclusive and HU20
POSTCODE NG:
NG13-15, NG17-25 and NG31-34 inclusive
POSTCODE PE:
PE10, PE11 and PE20-25 inclusive
POSTCODE S
S80-81

**Parts of HU11, HU12, HU18, HU19, YO25 & PE12 may also be eligible, see map for details or call us to enquire.

Passengers from outside the Door to Door catchment area are still very welcome, and can be collected from recognised joining points within the area, such as Bus Stations - once again, our Reservations Team will be pleased to advise you.

HOW DOES IT WORK? (APPLEBYS HOLIDAYS ONLY)

We can give you an approximate idea of your collection time but due to the size of the area we cover in Lincolnshire and South Humberside you will be advised of your actual collection time approximately 2 weeks prior to departure.

Our smart, liveried Door to Door vehicles are now a familiar sight in your area. Spacious & comfortable, they usually contain seven seats, easy side loading passenger access and a separate rear luggage compartment.  NB: On certain peak days we may use vehicles with a higher seating capacity, or employ the services of outside operators.
 
HOW DOES IT WORK?

CHECK YOUR DEPARTURE CODE Listed in the holiday price panels is a departure code, lettered A to S. We will collect you from your home within the times outlined below:
 


ESSENTIAL INFORMATION   Please ensure that at the time of booking you let us know:

   • The full address where we are to pick you up.  • Postcode   • Contact telephone number

ON THE DAY OF DEPARTURE   Sit back in the comfort of your home, relax and wait for a Yorks or Jeffs driver to ring your doorbell or telephone. Using the very latest in satellite navigation systems our drivers can pinpoint your address from the postcode you’ve given us, and they will telephone you with a more accurate time within your allocated departure window as listed above.

WHAT CAN YOU DO TO HELP US?   Please be ready to depart when our driver arrives. Be sure to complete your household safety and security checks before the departure time we’ve given you, and have your cases and everything you need for your holiday ready. Please help us in trying to avoid any unnecessary delays which may keep your fellow passengers waiting.

WHO TRAVELS WITH YOU?   Subject to numbers travelling, our people carrier may have to collect passengers at other local addresses before taking you to your tour coach.

MEETING YOUR COACH   You will then be taken directly to your tour coach which will be waiting to whisk you away on your holiday.
On many occasions we have planned only one coach departing and returning at any one time. So, on the majority of tours there is no changing of coaches and no interchanging. On rare occasions, dependent upon which of the Bowen Group companies is operating your tour, a change of tour vehicle may be necessary.

NOTICES & RESTRICTIONS
• We can only pick up from addresses within the specified postcode areas.
• We can only offer one pick-up address per booking form. Additional home pick-ups are available on bookings for two or more passengers but are subject to a supplementary charge of £20 for each additional address given on that booking.
• The Door to Door service only commences at street level and any passengers living in multi or high-rise accommodation should be prepared to meet the driver with their luggage at street level (e.g. the foyer of flats).
• Due to luggage limitations we must be made aware of any large, bulky or unusual items you intend to take with you.
Please refer to important luggage & wheelchair information

WHAT IF I LIVE OUTSIDE THE CATCHMENT AREA?
• Passengers living outside the area who wish to make their own arrangements can be collected from suitable central locations within the catchment area (e.g. bus stations) OR can join the tour coach at its final departure point. Our reservations staff will be pleased to advise you.
• Passengers outside the catchment area who are intending to take up any of the above options should make their details known on their booking form or contact our Reservations Department on 0845 345 3543